Shanxi Province Administration for Industry and Commerce: May clothing and hat ranks first in consumer complaints list

June 6, Shanxi Province Industry 12315 complaints and reports Command Center released statistics, the province in May 12315 the admissibility of consumer complaints Show advice, compared to April, the amount of complaints and reports are significantly reduced, ranked " The top of the complaints list is clothing and shoes, which account for 15.51% of the total number of complaints.
In May, 12,315 institutions at all levels in the province accepted a total of 8,447 consumer complaints and reports, which was 685 fewer than in April. Among them, consulting accounted for the vast majority, there are 6398, accounting for 75.74% of the total number of complaints; complaints 1764, accounting for 20.88% of the total, of which more than 50% directed at commodity issues; 285 reported cases, accounting for 3.37% of the total. Judging from the hot spots for complaints, commodities and services fall into two categories that are of concern to consumers. There are 1,064 consumer complaints, accounting for 58.87% of all consumer complaints. The top ranking in the “Complaints List” is Clothing and shoes and hats accounted for 15.51% of the total volume of complaints, ranking second in communications product complaints and transport complaints ranked third.


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